Company Profile

TQM Consultants Sdn. Bhd. was incorporated in 1990. Since then, it has grown to become an internationally renowned consulting and training company in the areas of Soft Skills, Total Quality Management, Organization Development, Management Development, Teaching and Learning, Graduate Employability and Personal Development. 

To date, TQM Consultants Sdn. Bhd. has conducted more than 2000 in-house training programmes worldwide for private and public sector organizations across a variety of industries. It is registered with Pembangunan Sumber Manusia Berhad as an approved training provider. It is also registered with the Ministry of Finance (No. 357-00038120). 

Our Mission

Our primary mission is two-fold. 

First, we seek to empower individuals from within to optimize their potential and attain peak performance at work. 

Second, we will assist organizations to create and sustain the competitive edge in today’s highly competitive and globalized world. 

Towards attaining this twin mission, we will provide results-oriented, reliable, practical, and customized consultancy and training services that fully meet or exceed the requirements of our clients consistently.


Our Guiding Philosophy


We will provide consultancy and training services based upon proven theories and best practices.


We will diagnose the actual problems faced by our clients and not merely treat the symptoms.


We will provide services based on the unique training needs and problems faced by our clients.


We will always be objective and honest in dealing with our clients.


We will not undertake any assignment that is beyond our expertise.


Our instructional strategies will promote critical thinking and lifelong learning among participants.

Our Clients

How We Differ from Others

We have developed the Building Blocks of Peak Performance and Enhancing Personal Quality Model which enable individuals to acquire the mindset and traits of peak performers and to attain peak performance at the workplace.

CEO and Principal Consultant

Dr. Ranjit Singh Malhi

Dr. Ranjit Singh Malhi is a bestselling author and  an internationally renowned consultant and trainer in the areas of Soft Skills, Management Development, Total Quality Management, Teaching and Learning, and Graduate Employability.

Dr. Ranjit is an Adjunct Professor with Asia Pacific University of Technology and Innovation (APU). He is the Director of APU’s Professional Development Institute. Dr. Ranjit is also a Senior Corporate Fellow with Asia e University. 

Dr. Ranjit is highly regarded worldwide as an authority on empowering individuals and organizations to excel. He has formulated a practical model and blueprint for enhancing personal quality; developed the Empowering Cycle of High Self-Esteem which shows the reciprocal relationship between self-esteem and peak performance; identified the competencies of Malaysian high-performance managers and most admired attributes of Malaysian leaders; and developed a holistic model for enhancing graduate employability and soft skills.

Dr. Ranjit, who has conducted more than 600 training programmes worldwide, is noted for his lively, participatory, practical and motivating training sessions. Based upon painstaking and comprehensive research, he has developed the Generic Quality Training Model and Planning and Delivering Quality Training Sessions Model. 

Dr. Ranjit is the author of four bestsellers: Enhancing Managerial Performance, Make Yourself Employable, Enhancing Self-Esteem and Enhancing Personal Quality. The last three books have been published in Arabic by Jarir Book Store and are bestsellers in the Middle East. He has also published more than 150 articles on management and personal development, besides being a columnist for three of Malaysia’s leading newspapers.

Ranjit has a B.A. Hons. (Second Class Upper) from the University of Malaya, a Master of Public Administration degree from Syracuse University, USA and a Ph.D. from Asia e University.


Copyright 2019 TQM Consultants Sdn. Bhd.

Empowering Individuals and Organizations to Excel

Tel: +6012-3350555

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